Desjardins InsuranceCancellation Fee Guide
Official short rate table and cancellation fee calculator for Desjardins Insurance (Desjardins General Insurance Group) policies
Desjardins Insurance is the insurance arm of the Desjardins Group, Canada's largest financial cooperative and a dominant insurer in Quebec. You can cancel by phone in English or French, or in person at a local Desjardins caisse — a convenience most direct insurers don't offer.
Despite its member-owned roots, Desjardins applies its own short rate schedule for early cancellations rather than a flat fee. It keeps a percentage of your annual premium that grows the longer the policy has been in force and refunds the balance. As the numbers below show, that schedule actually runs a little steeper through the middle of the term than the standard industry table, so it pays to check your exact figure before cancelling.
How Desjardins calculates your cancellation fee
Desjardins uses a graduated short rate table: it keeps 8% of your premium for a cancellation in the first three days and steps up toward 100% as you approach renewal. To estimate your refund, find the row matching your days in force, read the “earned” percentage, and subtract that share from your annual premium.
On a $1,200 policy cancelled after 90 days, Desjardins keeps about 36% ($432), leaving a $768 refund. A straight pro rata refund for the same period would return roughly $904 — so the short rate penalty here is about $136. That mid-term figure sits a few points above the standard industry table, which keeps closer to 31% at the same point.
How to cancel your Desjardins policy
Desjardins lets you cancel over the phone or face-to-face at a caisse. Ask for a cancellation quote before you commit so you can compare the refund against simply letting the policy run to renewal.
- 1Call 1-888-277-8726 (English/French)
- 2Or visit your local Desjardins caisse
- 3Provide policy number and member ID
- 4Request a cancellation quote first
- 5Confirm in writing (email or letter)
Refund processing: 7-14 business days. Members may get faster processing via direct deposit. Cheque by mail: 2-3 weeks.
Enter your premium to see dollar amounts below
Desjardins Insurance Short Rate Schedule
Based on $1200 annual premium
| Days in Force | Earned % | Amount Earned | Refund |
|---|---|---|---|
| 1–3 days | 8% | $96.00 | $1,104.00 |
| 4–7 days | 9% | $108.00 | $1,092.00 |
| 8–11 days | 11% | $132.00 | $1,068.00 |
| 12–15 days | 12% | $144.00 | $1,056.00 |
| 16–19 days | 14% | $168.00 | $1,032.00 |
| 20–23 days | 16% | $192.00 | $1,008.00 |
| 24–26 days | 18% | $216.00 | $984.00 |
| 27–30 days | 19% | $228.00 | $972.00 |
| 31–34 days | 21% | $252.00 | $948.00 |
| 35–38 days | 22% | $264.00 | $936.00 |
| 39–42 days | 23% | $276.00 | $924.00 |
| 43–46 days | 24% | $288.00 | $912.00 |
| 47–49 days | 25% | $300.00 | $900.00 |
| 50–53 days | 26% | $312.00 | $888.00 |
| 54–57 days | 27% | $324.00 | $876.00 |
| 58–61 days | 28% | $336.00 | $864.00 |
| 62–65 days | 29% | $348.00 | $852.00 |
| 66–69 days | 30% | $360.00 | $840.00 |
| 70–73 days | 31% | $372.00 | $828.00 |
| 74–76 days | 32% | $384.00 | $816.00 |
| 77–80 days | 33% | $396.00 | $804.00 |
| 81–84 days | 34% | $408.00 | $792.00 |
| 85–88 days | 35% | $420.00 | $780.00 |
| 89–92 days | 36% | $432.00 | $768.00 |
| 93–96 days | 37% | $444.00 | $756.00 |
| 97–99 days | 38% | $456.00 | $744.00 |
| 100–103 days | 39% | $468.00 | $732.00 |
| 104–107 days | 40% | $480.00 | $720.00 |
| 108–111 days | 41% | $492.00 | $708.00 |
| 112–115 days | 42% | $504.00 | $696.00 |
| 116–119 days | 43% | $516.00 | $684.00 |
| 120–122 days | 44% | $528.00 | $672.00 |
| 123–126 days | 45% | $540.00 | $660.00 |
| 127–130 days | 46% | $552.00 | $648.00 |
| 131–134 days | 47% | $564.00 | $636.00 |
| 135–138 days | 48% | $576.00 | $624.00 |
| 139–142 days | 49% | $588.00 | $612.00 |
| 143–146 days | 50% | $600.00 | $600.00 |
| 147–149 days | 51% | $612.00 | $588.00 |
| 150–153 days | 52% | $624.00 | $576.00 |
| 154–157 days | 53% | $636.00 | $564.00 |
| 158–161 days | 54% | $648.00 | $552.00 |
| 162–165 days | 55% | $660.00 | $540.00 |
| 166–169 days | 56% | $672.00 | $528.00 |
| 170–172 days | 57% | $684.00 | $516.00 |
| 173–176 days | 58% | $696.00 | $504.00 |
| 177–180 days | 59% | $708.00 | $492.00 |
| 181–184 days | 60% | $720.00 | $480.00 |
| 185–188 days | 61% | $732.00 | $468.00 |
| 189–192 days | 62% | $744.00 | $456.00 |
| 193–195 days | 63% | $756.00 | $444.00 |
| 196–199 days | 64% | $768.00 | $432.00 |
| 200–203 days | 65% | $780.00 | $420.00 |
| 204–207 days | 66% | $792.00 | $408.00 |
| 208–211 days | 67% | $804.00 | $396.00 |
| 212–215 days | 68% | $816.00 | $384.00 |
| 216–219 days | 69% | $828.00 | $372.00 |
| 220–222 days | 70% | $840.00 | $360.00 |
| 223–226 days | 71% | $852.00 | $348.00 |
| 227–230 days | 72% | $864.00 | $336.00 |
| 231–234 days | 73% | $876.00 | $324.00 |
| 235–238 days | 74% | $888.00 | $312.00 |
| 239–242 days | 75% | $900.00 | $300.00 |
| 243–245 days | 76% | $912.00 | $288.00 |
| 246–249 days | 77% | $924.00 | $276.00 |
| 250–253 days | 78% | $936.00 | $264.00 |
| 254–257 days | 79% | $948.00 | $252.00 |
| 258–261 days | 80% | $960.00 | $240.00 |
| 262–265 days | 81% | $972.00 | $228.00 |
| 266–268 days | 82% | $984.00 | $216.00 |
| 269–272 days | 83% | $996.00 | $204.00 |
| 273–276 days | 84% | $1,008.00 | $192.00 |
| 277–280 days | 85% | $1,020.00 | $180.00 |
| 281–284 days | 86% | $1,032.00 | $168.00 |
| 285–288 days | 87% | $1,044.00 | $156.00 |
| 289–292 days | 88% | $1,056.00 | $144.00 |
| 293–296 days | 89% | $1,068.00 | $132.00 |
| 297–299 days | 90% | $1,080.00 | $120.00 |
| 300–303 days | 91% | $1,092.00 | $108.00 |
| 304–307 days | 92% | $1,104.00 | $96.00 |
| 308–311 days | 93% | $1,116.00 | $84.00 |
| 312–315 days | 94% | $1,128.00 | $72.00 |
| 316–318 days | 95% | $1,140.00 | $60.00 |
| 319–326 days | 96% | $1,152.00 | $48.00 |
| 327–334 days | 97% | $1,164.00 | $36.00 |
| 335–341 days | 98% | $1,176.00 | $24.00 |
| 342–349 days | 99% | $1,188.00 | $12.00 |
| 350–365 days | 100% | $1,200.00 | $0.00 |
How Desjardins compares
Among the insurers we track, Desjardins' schedule sits on the steeper side through the first half of the term — comparable to TD and a few points above the standard table used by Aviva, CAA, Pembridge, and others. Like most Canadian insurers, Desjardins will refund on a penalty-free pro rata basis in qualifying situations such as selling your vehicle, moving out of province, or a total loss. As a member-owned cooperative, long-standing members with bundled products may also have room to ask about retention offers before cancelling outright.
Tips to minimize penalties
- • Cooperative advantage — as a member, you may qualify for pro-rata cancellation if you're selling your vehicle or moving out of province.
- • Loyalty benefits — long-standing members with multiple products may have more flexibility on cancellation terms.
- • Switch within Desjardins — changing to another Desjardins product may avoid the short rate penalty entirely.
Frequently Asked Questions
How much is the Desjardins Insurance cancellation fee?
Desjardins does not charge a flat fee — the cost is built into a short rate refund. On a $1,200 annual policy cancelled after about 90 days, Desjardins keeps roughly 36% ($432) and refunds $768. A simple pro rata refund would return about $904, so the short rate penalty in this example is around $136.
Does Desjardins charge a separate cancellation fee?
No. There is no standalone administrative fee. Desjardins applies a short rate calculation that keeps a slightly larger share of your premium than a day-by-day (pro rata) split would, and refunds the rest.
How do I cancel my Desjardins Insurance policy?
Call Desjardins at 1-888-277-8726 (service is available in English and French), or visit your local Desjardins caisse. Have your policy number and member ID ready, ask for a cancellation quote first, and confirm the effective date in writing.
Can I get a penalty-free pro rata refund from Desjardins?
Often, yes. Desjardins generally refunds on a pro rata basis with no short rate penalty if you sell your vehicle, move out of province, the vehicle is a total loss, or you switch to another Desjardins product. Ask your representative whether your situation qualifies.
How long does a Desjardins refund take?
Refunds are typically processed within 7-14 business days. Members using direct deposit may see funds sooner; a cheque sent by mail can take 2-3 weeks.
Sources & Verification
- ·Desjardins short rate schedule as published in the policy wording, cross-checked against the standard Canadian short rate table.
- ·Desjardins customer service line (1-888-277-8726) for current cancellation channels and refund timelines.
- ·Reviewed by the CostExpert editorial team. Figures are estimates — confirm your exact refund with Desjardins before cancelling.
Reviewed by CostExpert Editorial Team · Last verified June 2026
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