Intact InsuranceCancellation Fee Guide
Official short rate table and cancellation fee calculator for Intact Insurance (Intact Financial Corporation) policies
Quick estimate
Auto scheduleRefund $792
Intact Insurance is the broker-channel brand of Intact Financial Corporation, whose business was founded in 1809 with the formation of the Halifax Fire Insurance Association; the company took the Intact name in 2009, when ING Canada became Intact Financial Corporation with all of its common shares traded on the Toronto Stock Exchange. Intact says on its corporate site, which does not date the figure, that its Canadian home, auto and business insurance is the choice of more than four million consumers. It reported $17,215 million in operating direct premiums written in Canada for 2025 and 32,000 employees worldwide; it does not publish a Canada-only headcount. Its head office is in Toronto. Intact Insurance policies are sold through independent brokers. In 2021 the group acquired RSA Insurance Group, including RSA's Canadian business.
For early cancellations Intact applies its own short rate schedule: 12% of the annual premium is retained for a cancellation in the first four days, and the retained share reaches 100% at day 354. There is no separate cancellation fee. The schedule on this page is the auto (private passenger vehicle) table; Intact home policies use a separate schedule.
How Intact calculates your cancellation fee
Intact's table opens at 12% retained and climbs roughly a point every few days, reaching 100% at day 354. Find the row matching your days in force, read the “earned” percentage, and subtract it from your annual premium. The schedule below is Intact's auto (private passenger vehicle) table; Intact home policies use a separate schedule, so a property cancellation quote will differ from the figures here.
On a $1,200 policy cancelled after 90 days, Intact keeps about 34% ($408), leaving a $792 refund. A pro rata refund would return roughly $904, so the short rate penalty here is about $112. At the same point the standard industry table retains 31%, a penalty of about $76 on the same premium.
How to cancel your Intact Insurance policy
Intact Insurance policies are sold through independent brokers, so the cancellation request is submitted through the broker who holds your policy; Intact can also be reached at 1-866-464-2424. Request a cancellation quote first and confirm the effective date in writing.
- 1Submit the request through the broker who holds your policy
- 2Or call Intact at 1-866-464-2424
- 3Have your policy number ready
- 4Request a cancellation quote first
- 5Specify your desired cancellation date
Turnaround is not guaranteed. Ask whoever processes the cancellation, Intact or the broker of record, when the refund will be issued and whether it goes back to your payment method or comes by cheque.
Intact Insurance Short Rate Schedule
Based on $1200 annual premium
| Days in Force | Earned % | Refund |
|---|---|---|
| 1–4 days | 12% | $1,056 |
| 5–8 days | 13% | $1,044 |
| 9–13 days | 14% | $1,032 |
| 14–17 days | 15% | $1,020 |
| 18–21 days | 16% | $1,008 |
| 22–25 days | 17% | $996 |
| 26–29 days | 18% | $984 |
| 30–33 days | 19% | $972 |
| 34–37 days | 20% | $960 |
| 38–41 days | 21% | $948 |
| 42–45 days | 22% | $936 |
| 46–49 days | 23% | $924 |
How Intact compares
Retained share of the annual premium, Intact against the standard industry short rate table used by Aviva, CAA, Pembridge and others: day 30, 19% against 15%; day 90, 34% against 31%; day 180, 56% against 54%; day 300, 86% against 86%. A pro rata split retains 8.2%, 24.7%, 49.3% and 82.2% at the same points. Among the other insurers with their own schedules, TD and Desjardins each retain 36% at day 90. The day-by-day figures for every insurer are on our short rate table.
Intact also applies pro rata rather than short rate in the situations its rules define, one of which is a cancellation initiated by the insurer. Ask which basis applies to your cancellation when you request the quote, since that determines whether any short rate penalty is charged.
Before you cancel
- The gap narrows over the term — the difference between Intact's schedule and pro rata is 10.8 points of the annual premium at day 30, 6.7 points at day 180 and 3.8 points at day 300.
- Auto and home use different tables — the schedule on this page is the auto table; Intact home policies are cancelled on a separate schedule, and the quote you receive states the exact figure.
- Multi-line discounts — a discount that depends on holding more than one Intact policy may end when one of them is cancelled; Intact can confirm the effect on the remaining policy.
Frequently Asked Questions
How much is the Intact Insurance cancellation fee?
Intact uses its own short rate table rather than a flat fee: 12% of the annual premium is retained for a cancellation on days 1 to 4, against 8% on the standard industry table. On a $1,200 policy cancelled after 90 days, Intact keeps about 34% ($408) and refunds $792. A pro rata refund would return roughly $904, so the short rate penalty in this example is about $112.
Does Intact Insurance charge a separate cancellation fee?
No. There is no standalone administrative fee; the penalty is built into the short rate calculation. The cancellation quote shows the retained premium and the refund.
How do I cancel my Intact Insurance policy?
Intact Insurance policies are sold through independent brokers, so the cancellation request is submitted through the broker who holds your policy; Intact can also be reached at 1-866-464-2424. Have your policy number ready and request a cancellation quote before confirming so the retained premium and the effective date are set out in writing.
Who owns Intact Insurance, and what does it report in premiums and customers?
Intact Financial Corporation, listed on the Toronto Stock Exchange, reported $17,215 million in operating direct premiums written in Canada for 2025 and 32,000 employees worldwide; Intact says its Canadian home, auto and business insurance is the choice of more than four million consumers. The business was founded in 1809 and took the Intact name in 2009.
How long does an Intact refund take?
It depends on how you paid: a refund worked back through a pre-authorized payment plan follows your billing schedule, while a cheque has to be issued and mailed. Intact does not publish a turnaround, so ask whoever processes the cancellation which route yours will take and when to expect it.
Sources & Verification
- ·Verified against Intact Insurance's Ontario auto underwriting rules in effect July 2026.
- ·Intact service line (1-866-464-2424) and broker channel for current cancellation procedures.
- ·Company facts (founding, ownership, premiums, employees, customer count) from Intact Financial Corporation’s corporate history, its 2024 Annual Information Form and its fourth-quarter 2025 results release, and from intact.ca; see docs/carrier-facts.md in the site repository for the full ledger.
- ·Reviewed by the CostExpert editorial team. Figures are estimates — confirm your exact refund with Intact or your broker before cancelling.
Reviewed by CostExpert Editorial Team · Last verified September 2026
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