TD InsuranceCancellation Fee Guide
Official short rate table and cancellation fee calculator for TD Insurance (TD Meloche Monnex) policies
Quick estimate
Auto scheduleRefund $768
TD Insurance is the personal insurance business of TD Bank Group. It began in 1949, when Jean Meloche founded J. Meloche Inc. in Montreal; after being acquired by TD Bank Group the business became TD Insurance in 2001, and its group and affinity program is still marketed as TD Insurance Meloche Monnex. Home and auto policies are underwritten by TD General Insurance Company in Ontario, Primmum Insurance Company elsewhere in Canada and Security National Insurance Company for the Meloche Monnex program, all subsidiaries of The Toronto-Dominion Bank. TD reported $7,737 million in insurance revenue for fiscal 2025 across its property and casualty and life and health lines, and cites MSA Research data ranking it third among personal home and auto insurers in Canada for the first half of 2025. TD Bank Group served more than 28.1 million clients at October 31, 2025; TD Insurance does not publish a separate customer count. TD Insurance sells directly to consumers and to members of affinity groups and does not use independent brokers. Its head office is in Toronto.
When you cancel a TD policy before its renewal date, TD does not charge a flat administrative fee. It applies its own short rate schedule: 14% of the annual premium is retained for a cancellation in the first four days, and the retained share reaches 100% at day 346. The balance is refunded.
How TD calculates your cancellation fee
TD's schedule steps up every few days, from 14% of your premium retained in the first four days to 100% at day 346. To estimate your refund, find the row matching how many days your policy was active, read the “earned” percentage, and subtract that share from your annual premium.
On a $1,200 policy cancelled after 90 days, TD's schedule retains 36% ($432), leaving a $768 refund. A pro rata refund for the same 90 days would return about $904 — so the short rate penalty here is about $136. The gap between TD's schedule and pro rata is 12.8 points of the annual premium at day 30, 11.3 points at day 90, 8.7 points at day 180 and 6.8 points at day 300.
How to cancel your TD Insurance policy
TD Insurance handles cancellations directly by phone. Have your policy in hand and be ready to confirm the exact date you want coverage to end, since that date determines how much of your premium is refunded.
- 1Call TD at 1-866-361-2311
- 2Have your policy number ready
- 3Specify your cancellation date
- 4Confirm the refund amount
- 5Request written confirmation
Much of it hinges on how you paid; ask the TD agent handling your cancellation when and how the refund will be issued.
TD Insurance Short Rate Schedule
Based on $1200 annual premium
| Days in Force | Earned % | Refund |
|---|---|---|
| 1–4 days | 14% | $1,032 |
| 5–8 days | 15% | $1,020 |
| 9–12 days | 16% | $1,008 |
| 13–16 days | 17% | $996 |
| 17–20 days | 18% | $984 |
| 21–24 days | 19% | $972 |
| 25–28 days | 20% | $960 |
| 29–32 days | 21% | $948 |
| 33–36 days | 22% | $936 |
| 37–40 days | 23% | $924 |
| 41–44 days | 24% | $912 |
| 45–48 days | 25% | $900 |
How TD compares
Retained share of the annual premium, TD against the standard industry short rate table used by Aviva, CAA, Pembridge and others: day 30, 21% against 15%; day 90, 36% against 31%; day 180, 58% against 54%; day 300, 89% against 86%. A pro rata split retains 8.2%, 24.7%, 49.3% and 82.2% at the same points. Among the other insurers with their own schedules, Intact retains 34% at day 90 and Desjardins 36%. The day-by-day figures for every insurer are on our short rate table.
TD also applies pro rata rather than short rate in the situations its rules define, one of which is a cancellation initiated by the insurer. Ask which basis applies to your cancellation when you request the quote, since that determines whether any short rate penalty is charged.
Before you cancel
- The gap narrows over the term — the difference between TD's schedule and pro rata is 12.8 points of the annual premium at day 30, 8.7 points at day 180 and 6.8 points at day 300, and the retained share reaches 100% at day 346.
- Multi-policy discounts — a discount that depends on holding more than one TD policy may end when one of them is cancelled; TD can confirm the effect on the remaining policy.
- Two programs — TD Insurance policies and TD Insurance Meloche Monnex group policies are underwritten by different TD companies; the quote comes from the company named on your policy documents.
Frequently Asked Questions
How much is the TD Insurance cancellation fee?
TD Insurance uses a short rate cancellation table rather than a flat fee, so the penalty is built into your refund. On a $1,200 annual policy cancelled after 90 days, TD keeps about 36% ($432) and refunds $768; a pro rata refund would return roughly $904, so the short rate penalty in this example is about $136.
Does TD Insurance charge a separate cancellation fee?
No. TD Insurance does not add a standalone administrative cancellation fee. It applies a short rate calculation, which means the penalty is absorbed into the refund: TD keeps a larger "earned" share of your premium than a pro rata split would.
How do I cancel my TD Insurance policy?
Call TD Insurance at 1-866-361-2311, confirm the exact date you want coverage to end, return any documents if requested, and ask for written confirmation. Ask for the refund details on the same call.
Who underwrites TD Insurance home and auto policies?
TD General Insurance Company in Ontario, Primmum Insurance Company in the rest of Canada, and Security National Insurance Company for the TD Insurance Meloche Monnex group program. All are subsidiaries of The Toronto-Dominion Bank. The business began in 1949 as J. Meloche Inc. in Montreal and became TD Insurance in 2001.
How long does a TD Insurance refund take?
It depends on how the refund is issued: a credit to your original payment method is applied through your billing, while a cheque has to be printed and mailed. TD does not publish a turnaround, so ask the agent handling your cancellation for an expected date.
Sources & Verification
- ·Verified against TD Insurance's published short rate cancellation table.
- ·TD Insurance customer service line (1-866-361-2311) for current cancellation procedures.
- ·Company facts (founding, underwriting companies, insurance revenue, MSA Research ranking) from tdinsurance.com, TD Stories and TD Bank Group’s 2025 Annual Report; see docs/carrier-facts.md in the site repository for the full ledger.
- ·Reviewed by the CostExpert editorial team. Figures are estimates — confirm your exact refund with TD before cancelling.
Reviewed by CostExpert Editorial Team · Last verified September 2026
Learn how we verify our data.
Need a different insurer? Try our universal calculator
Compare Other Insurance Companies
Click on any company to view their specific cancellation fee rates and policies.